Effective Date: February 21, 2025

Acceptance of Terms

By accessing and using this website (the “Site”) provided by Vertical Solutions Group LLC (“VSG,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, please do not use this Site.

Changes to Terms

Vertical Solutions Group LLC reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on the Site, and your continued use of the Site constitutes your acceptance of the updated Terms.

Use of the Site

By using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and our Privacy Policy.

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm others.
• To transmit or procure the sending of any advertising or promotional material.

Prohibited Uses

You agree not to use the Website for any unlawful purpose or in a manner that violates these Terms of Use. Specifically, you may not:

• Use the Website in a way that breaches any applicable local, state, national, or international laws, including laws concerning the export of data or software.
• Use the Website to exploit, harm, or attempt to exploit or harm minors in any way, including exposing them to inappropriate content or collecting personally identifiable information.
• Transmit or facilitate the transmission of any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation.
• Impersonate any person or entity, including Vertical Solutions Group, its employees, or other users, or falsely represent your affiliation with any such entities.
• Engage in any activity that restricts or inhibits any other user’s ability to use or enjoy the Website, or that, as determined by us, could harm Vertical Solutions Group or expose it to legal liability.

Furthermore, you agree not to:

• Use the Website in a way that could disable, overburden, or damage the site, or interfere with other users’ ability to engage in real-time activities.
• Employ any automated system, such as robots or spiders, to access or copy content from the Website for any purpose without our written consent.
• Use any manual process to monitor or copy material from the Website without permission.
• Introduce viruses, malware, trojans, worms, or other harmful software into the Website or its systems.
• Attempt to gain unauthorized access to the Website, its servers, or its data, or disrupt any part of the Website’s functionality.
• Launch any form of denial-of-service or distributed denial-of-service attacks against the Website.
• Otherwise engage in activities that interfere with the proper operation of the Website.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website and any services or material provided at our sole discretion, without notice. We will not be held liable if the Website or any part of it is unavailable at any time. Periodically, we may limit access to parts of the Website for all or some users.

You are responsible for:

• Ensuring you have the necessary arrangements to access the Website.
• Ensuring that all individuals accessing the Website through your connection are aware of and comply with these Terms of Use.

Accessing certain resources on the Website may require registration details or other information. It’s important that all information you provide is accurate, up-to-date, and complete, in accordance with our Privacy Policy.

If you are given a username, password, or other security information, you must treat it as confidential and not share it with others. You agree to notify us immediately of any unauthorized access or use of your account and ensure that you exit properly after each session.

We reserve the right to disable any username, password, or other security identifiers, whether chosen by you or provided by us, if we believe there has been a violation of these Terms of Use.

We employ reasonable security measures to protect your personal data; however, you are also responsible for maintaining the confidentiality of your account details. Please refer to our Privacy Policy for more information on our data protection practices.

Data Collection and Usage

By accessing or using this Site, you acknowledge and agree that we may collect, use, and protect your personal information in accordance with our Privacy Policy. This includes information provided during registration, such as your name, email address, and any other details necessary for account creation and maintenance. We are committed to safeguarding your personal data and ensuring transparency in our data handling practices. For comprehensive information on how we collect, use, and protect your data, please review our Privacy Policy.

Intellectual Property Rights

The content on this Site, including text, graphics, images, logos, and trademarks, is the property of Vertical Solutions Group LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from this Site without prior written permission from Vertical Solutions Group LLC.

Disclaimer of Warranties

Vertical Solutions Group LLC makes no representations or warranties regarding the accuracy, completeness, or reliability of any content, materials, or information found on this website. All content is provided “as is” and is subject to change without notice. Specifically:

• No Warranty of Accuracy: We do not guarantee that the information, content, or materials provided on the Site are accurate, complete, or reliable. You should independently verify any information before relying on it.
• No Warranty of Availability: We do not guarantee that the website will be uninterrupted or error-free, nor do we warrant that it will be free of viruses or other harmful components. The availability of the Site may be affected by a variety of factors outside our control, including network disruptions or outages.
• No Warranty of Results: Vertical Solutions Group LLC makes no warranty regarding the results of using any services described on this website. Outcomes may vary and are dependent on several factors, including the unique circumstances of each client.

Limitation of Liability

To the fullest extent permitted by law, Vertical Solutions Group LLC, its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website. This includes, but is not limited to, loss of profits, business interruption, loss of data, or other intangible losses, even if Vertical Solutions Group LLC was advised of the possibility of such damages.

Limitation of Liability & Data

To the fullest extent permitted by law, Vertical Solutions Group LLC shall not be liable for any loss of personal data or any damages arising out of or in connection with your use of the Site, including but not limited to direct, indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify, defend, and hold harmless Vertical Solutions Group LLC, its affiliates, officers, directors, employees, agents, and contractors from any and all claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of this website, your violation of these Terms of Use, or your violation of any rights of another party.

Third-Party Content and Links

The Site may contain links to third-party websites or resources. These links are provided for convenience only. Vertical Solutions Group does not control or endorse any third-party content and is not responsible for its availability, accuracy, or practices.

Your data may be shared with third-party services in accordance with our Privacy Policy. We are not responsible for the privacy practices or data handling of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Use of third-party websites is at your own risk and subject to their terms and privacy policies.

Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand how we collect and use your information.

User Accounts

In some cases, you may be required to create an account to access certain features of the Site. You agree to provide accurate and complete information and to update your account as necessary. You are responsible for maintaining the confidentiality of your account and password.

Termination

Vertical Solutions Group LLC may terminate or suspend your access to the Site at any time and without notice if you violate these Terms of Use or if we decide, in our sole discretion, to discontinue providing the Site.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. Any dispute arising under or in connection with this Privacy Policy shall be resolved in the appropriate state or federal courts located in Tennessee.

Contact Information

For any questions regarding these Terms of Use or to report any issues with the Site, please contact us at:

Vertical Solutions Group LLC
116 Agnes Road, Suite 200
Knoxville, TN 37919
Email: info@verticalsolutionsgroup.net